Final Fantasy XIV team updates players on congested worlds, instance issues

There is no question that the early access launch of Final Fantasy XIV: Stormblood has been a rough and bumpy ride. At least the team is talking to players, even if it isn’t all good news.

Regarding the congested worlds and long queues, Square Enix explained that it has to function this way: “The following worlds have consistently had the number of players logging in reach maximum capacity, with queues of 1,000 to 5,000 players waiting to log in during peak hours. When the number of characters logged into a world has reached its limit, a player can only login when another player has logged out, in order to avoid worlds crashing.”

The team is working on ways to increase the population limit of worlds and urges players to consider transferring to lower-pop servers. In the meantime, the current crush of players is being blamed for the game’s congestion and server crashes in connection with instanced content and the duty finder (which has caused a severe bottleneck in one part of the main scenario questline that requires players to jump into an instance).

Fortunately, as of this morning the team reports that it has worked its technological magic to allow 20,000 players each hour to enter instances, which should help start relieving the bottleneck.

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34 Comments on "Final Fantasy XIV team updates players on congested worlds, instance issues"

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Jeff

Personally I’m glad I moved over to Goblin, it’s shaping up to be a great server and there is no wait time.

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Utakata

“Time is money, friend.” <3

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Aywren

Aside from the story bottleneck (which was a major issue), and a few server kicks here and there, the expansion EA wasn’t bad on a mid-pop server. I think the highest queue I had to sit through was 800-some, but that’s because the server just had a mass kick, and everyone was trying to log back in at the same time.

This seemed to vary, though, as I saw some of my FC folks getting booted more than myself. Not sure what was going on there.

S/E did warn people on high pop servers weeks ago that stern log-in caps were going to be put in place. So, following through with that shouldn’t be a surprise. It’s a bummer for those folks, but it’s kept our Data Center from crashing like it did HW, which took down all servers in that group completely.

They are pretty serious about nudging people to spread out more and get the populations in better balance. I think opening a new server and offering free transfers to lower-pop worlds with lots of perks for moving has been generous (and FFXIV is rarely generous with compensation compared to other MMOs).

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Lord Zorvan

So, how’s that letting everyone play forever for free to level 20 working out? lol

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Sorrior Draconus

Till 35 and may have more to do with jump potions if anything

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kanbe

I got in a bit this weekend and had some red mage fun but for the most part I’m riding this out until she times are shorter.

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Giannis Papadopoulos

The problem is that there is not an auto-disconect for afk players… i also abuse this system in order to avoid get on ques.

If you open an NPC merchant in game or the markeplace panel you can leave your character there for hours and you will not auto log off…

Thats why you see so many people idle on summoning bell, marketplace, npc…. and thats why ques are so long..

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bobfish

Stormblood introduced a 30 minute afk kick, but it isn’t perfect, as you stated there are ways around it.

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BalsBigBrother

Reading this and some of the comments below I am glad that things are clearing up a little for the fans of the game and hope things continue towards allowing all the folks who are interested to enjoy their game.

Me & FFXIV parted company a ways back but I don’t bear it any ill will or anything. I like that it seems to know what it is, what its fans like and focuses on providing them that game without trying to reinvent the wheel or flip flopping all over the place with its design philosophy (*waves at swtor & gw2*). So hope you all have fun.

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Vincent Clark

Lich is the largest EU server and although the first day was rough, day 2 was much smoother. It’s a pre-order/pre-expansion “launch”. Was I ticked off? You bet. Has everything that come afterward made me forget about it and forgive SE? Absolutely. The expansion itself is amazing and filled with ridiculous amounts of content. The initial glitches aside, the expansion definitely gets my two thumbs up

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Glenda McCarthy

On the US servers, it was day 3 before most people were able to make any progress. Queues are not only long, they’re taking a horrendous amount of time to progress. Sunday, it took a friend 2 hours to go into the game. I’m pretty sure I haven’t seen that since the old days of EQ when they were about the only game around. People were still getting random disconnects as of last night to come back to queues between 2-4k. I’ve seen queues up to 6k.

bereman99
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bereman99

*2 hours long on one of a couple servers.

The longest I’ve had to wait in queue was about 5 minutes, and I’m on one of the top 10 servers in terms of population…just not the top two.

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bobfish

It does appear that most of the problems are primarily plaguing the US data centers. EU and JP are relatively unaffected now that the initial rush has passed. Will be interesting to see how the load is tomorrow when the non-EA people get in.

Loyheta
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Loyheta

I’m pretty bummed about ffxiv’s servers. I got my gf to play it but I’m on a server that is pretty much going to be constantly blocked for character creation. I wish they’d overhaul their server system. Til then, cross server party finder. Just a shame all this time she is putting in will be wasted once she can get on my server.

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Josh

You could do what I did with a group of friends: Get a free transfer to one of the new realms. Not only do you get a free transfer and some golden chocobo feathers as a perk, but there’s also a lot more room to buy housing.

Loyheta
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Loyheta

That sounds really appealing but iirc the free transfers are only for people on their congested server list. Leviathan should be on it since it spends 95% of its time locked to new characters right now… but apparently square-enix disagrees with me.

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kanbe

Have her do a character transfer. That bypasses any character creation restrictions so she could get into your server now and she won’t lose progress.

That’s what I had to do when I srarted since all my friends were on Balmung.

Loyheta
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Loyheta

I might just do this. Thank you.

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Greaterdivinity

I would say, “Well, this is normal.” but honestly…is it anymore? I feel like most other MMO’s expansions lately have gone pretty smooth. Off the top of my very tired head, ESO, Rift, WoW, SWTOR and others have all launched expansions in the past year without major issues.

Different games are different, I know, but it’s just odd reading about major congestion/server stability issues like this after so long.

And that’s discounting the return of lines for quests, seeing all the pictures of those sure was a blast from the past. On the one hand I got a bit giddy seeing them as it both brought up some good memories and made me happy to see that some of the older traditions/niceties haven’t all left the genre. But on the other, it was pretty incredibly disappointing to see that MMO’s have been out on the market in their near current form for roughly two decades and there is a major MMO still being designed in such a way that these lines remain necessary. Especially when there are so many other games that have long since resolved these issues.

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Koshelkin

It’s not like that they should have been aware of that before they launched the expansion. Instead they just repeat the process with every major release. Makes perfect sense.

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Helder Frozenheart

Wasn’t the reason behind that “genius” server move to the West (and increasing my latency from 180 to 320) was to minimize the congestion problems? I’m just glad I didn´t pre order.

bereman99
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bereman99

It was for more than just that, which they’ve gone over in interviews – some things, like the inventory expansion, or the larger size of Kugane compared to other city states, would have been difficult for the old NA datacenter to handle – a result of them having to quickly get one together between the closing of 1.0 and the launch of 2.0, they didn’t exactly have the time to be picky.

The move to a new datacenter was meant to address issues like that, as well as provide greater stability as a whole, which it has done (I may have a higher ping now, but outside of these EA woes from the unusually high congestion, it’s been more stable than before…noticeably so).

There’s something additional to consider – you’re making the assumption that had they not moved the NA datacenters, the current experience with disconnects and congestion around the MSQ bottleneck due to the solo instance system, as well as issues with the duty finder itself, would be the exact same thing we’re experiencing now.

Based on the issues with the servers in previous times of congestion that weren’t as bad as this? It would have been worse than what we’re seeing right now.

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Michael Gerringer

Tech issues aside the expansion is fantastic! I am going to wait a week let things die down but I got in this morning and had a real good time. The two new jobs are great and I love the revamp of my main class the Machinist.

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Ashen Phoenix

They should implement a log out timer that they never use. People get in and just stand around AFK instead of logging out. That would help with a good chunk of it.

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Kawaii Five-O

They did implement an afk logout timer for the expansion rush–just like they did with the HW launch. The problem is that it is easily circumvented in a couple of ways.

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Kane Hart

Someone reminds Yoshi that the game has failed and is worse then 1.0 version and hand him a sword :P Either way wth

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Leviathonlx
bereman99
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bereman99

Because of major queues on the two overcrowded servers, connection issues that still hit other MMOs from time to time in various situations (even Blizzard got blind-sided with server congestion a couple years back), and a back up on a couple quests that has already started to clear up to a noticeable degree?

Overreacting Idiot of the Day Award right here, folks.

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Jack Kerras

I’m not even a major fan of the game – I like its interactive content, but its story bores me to tears – and I still think that’s a ridiculous thing to say.

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Giannis Papadopoulos

I personally love the story.. and stormblood story is much better than hw (which also was great)

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Loopy

For me the HW story was a hit and miss. I loved the iceheart storyline and how it tied to the dragons.
The dragon story kinda dragged on for a bit longer than expected, but the culmination was satisfactory imo.
The warriors of dark seemed a little bit forced, and even though the idea was neat i thought it was executed poorly.
The Thordan storyline was a bit of a clusterf.. and i didn’t feel much invested in it personally.
Finally, the way that scions were handled (tying into the end of ARR) was the worst part in my opinion. I felt it was rushed, poorly explained, unbelievable and anticlimactic.

Spoilers
Like, how do Yda and Papalymo go months, if not years, without contacting the scions and letting them know they’re ok.. this was the tightest group of friends there was, and they just go radio silence because they’re infiltrating the resistance movement? Just an example, and i thought other ones were poorly handled as well.

Anyways, overall it was enjoyable. My problem with HW was moreso with the pace of leveling and dull zones, rather than the storyline. It’s actually the storyline that pushed me to finish a lot of the zones i hated.

bereman99
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bereman99

Not really poorly explained when they explain exactly why.

Spoiler
The way time works is deceptive, but it’s really only a matter of weeks or maybe a couple months before Yda and Papalymo are found again. That said, they do explain it – they weren’t sure who to trust at first and did send a letter telling them where they were (not trusting Link Pearls, which had been lost anyway), a letter that never arrived.

You also find out later that much of their time was spent in Ala Mhigo itself on the other side of Baelsar’s Wall – they basically got swept up in helping the Ala Mhigan resistance for real for a while, and it’s not until later and near when we meet them that they are trying to infiltrate the particular faction lead by the Griffin. Your character even gets an apology, explaining that they didn’t mean to mislead them and make them think they were Thanalan the whole time and didn’t try and reach them.

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Jack Kerras

Wouldn’t know, I hit sixty about an hour ago.

Since we’re at a decent starting point, I plan to do a little reading and see if I can’t engage enough to watch the little talking scenes and whatnot, but it’s never really worked for me before.

I find the visuals and such a major distraction; there are so many times when I have to watch an emote I recognize play out for the bazillionth time before more text will come up that I just can’t stand to look at it.

Watching people turn away and slowly stride off into a dissolve, unable to control my character or move on until the extremely-familiar, seen-it-a-hundred-times scene has played out, is very bad for keeping me engaged with the game. At least in FFVI the little icon-characters had enough personality to emote in a way that your brain would fill in for; this is just hard to watch. It’s only a few seconds, but it happens so often. :/

I’d engage better with art of the characters and the text of the dialogue, instead of having to sit through things at whatever speed (auto-advance cranked up to the max isn’t even near fast enough) it’s designed to move, with lengthy gaps wherein someone is doing one movement or another, or your character is making dead-eyed faces. I just

WAR quest
watched Curious Gorge and Broken Mountain be thrilled about being invited to train Limsa’s warriors together
and the NUMEROUS LENGTHY PAUSES WITH BIG WEIRD SMILES was just fucking uncomfortable to watch.

Maybe an ARR spoiler
At some point in ARR, a long-silver-haired Roe lady died. I liked her enough to remember that. That was my single outstanding feel in the entire story of ARR. I happen to like the lady that runs Limsa, too. Surprise: my character is a gray-haired Roe lady with an ax, which is just what I want, and I like strong female characters generally.

My character’s perfect for me, but I can’t self-insert. I can’t invest. I cannot -make my brain- decide it’s part of the world, and I promise I’ve tried. I want to like it, but every little thing about it just fucks around with me to the point where I can’t relax enough to enjoy myself… unless I’m tanking. Then I have a great time and huge swaths of hours just disappear.

Oh, except now you have to go and watch characters bobblehead at each other and perform exposition tasks and do little poses intended to convey emotion until it’s time to go to a completely different fucking continent, repeat the process, and then return to open a new dungeon. And every character you need to speak to along the way is a solid minute and a half sprint on a mount away from the nearest Aetherite. ‘Cuz that’s much more immersive than just queueing for a new thing. :/

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Yoshi Senpai

Those are words, but in that order don’t make a lot of sense.

Game is far from failing and in fact is having issues due to too much success.

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