Final Fantasy XIV team updates players on congested worlds, instance issues

There is no question that the early access launch of Final Fantasy XIV: Stormblood has been a rough and bumpy ride. At least the team is talking to players, even if it isn’t all good news.

Regarding the congested worlds and long queues, Square Enix explained that it has to function this way: “The following worlds have consistently had the number of players logging in reach maximum capacity, with queues of 1,000 to 5,000 players waiting to log in during peak hours. When the number of characters logged into a world has reached its limit, a player can only login when another player has logged out, in order to avoid worlds crashing.”

The team is working on ways to increase the population limit of worlds and urges players to consider transferring to lower-pop servers. In the meantime, the current crush of players is being blamed for the game’s congestion and server crashes in connection with instanced content and the duty finder (which has caused a severe bottleneck in one part of the main scenario questline that requires players to jump into an instance).

Fortunately, as of this morning the team reports that it has worked its technological magic to allow 20,000 players each hour to enter instances, which should help start relieving the bottleneck.

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34 Comments on "Final Fantasy XIV team updates players on congested worlds, instance issues"

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Jeff

Personally I’m glad I moved over to Goblin, it’s shaping up to be a great server and there is no wait time.

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Utakata

“Time is money, friend.” <3

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Aywren

Aside from the story bottleneck (which was a major issue), and a few server kicks here and there, the expansion EA wasn’t bad on a mid-pop server. I think the highest queue I had to sit through was 800-some, but that’s because the server just had a mass kick, and everyone was trying to log back in at the same time.

This seemed to vary, though, as I saw some of my FC folks getting booted more than myself. Not sure what was going on there.

S/E did warn people on high pop servers weeks ago that stern log-in caps were going to be put in place. So, following through with that shouldn’t be a surprise. It’s a bummer for those folks, but it’s kept our Data Center from crashing like it did HW, which took down all servers in that group completely.

They are pretty serious about nudging people to spread out more and get the populations in better balance. I think opening a new server and offering free transfers to lower-pop worlds with lots of perks for moving has been generous (and FFXIV is rarely generous with compensation compared to other MMOs).

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Lord Zorvan

So, how’s that letting everyone play forever for free to level 20 working out? lol

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Sorrior Draconus

Till 35 and may have more to do with jump potions if anything

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kanbe

I got in a bit this weekend and had some red mage fun but for the most part I’m riding this out until she times are shorter.

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Giannis Papadopoulos

The problem is that there is not an auto-disconect for afk players… i also abuse this system in order to avoid get on ques.

If you open an NPC merchant in game or the markeplace panel you can leave your character there for hours and you will not auto log off…

Thats why you see so many people idle on summoning bell, marketplace, npc…. and thats why ques are so long..

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bobfish

Stormblood introduced a 30 minute afk kick, but it isn’t perfect, as you stated there are ways around it.

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BalsBigBrother

Reading this and some of the comments below I am glad that things are clearing up a little for the fans of the game and hope things continue towards allowing all the folks who are interested to enjoy their game.

Me & FFXIV parted company a ways back but I don’t bear it any ill will or anything. I like that it seems to know what it is, what its fans like and focuses on providing them that game without trying to reinvent the wheel or flip flopping all over the place with its design philosophy (*waves at swtor & gw2*). So hope you all have fun.

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Vincent Clark

Lich is the largest EU server and although the first day was rough, day 2 was much smoother. It’s a pre-order/pre-expansion “launch”. Was I ticked off? You bet. Has everything that come afterward made me forget about it and forgive SE? Absolutely. The expansion itself is amazing and filled with ridiculous amounts of content. The initial glitches aside, the expansion definitely gets my two thumbs up

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Glenda McCarthy

On the US servers, it was day 3 before most people were able to make any progress. Queues are not only long, they’re taking a horrendous amount of time to progress. Sunday, it took a friend 2 hours to go into the game. I’m pretty sure I haven’t seen that since the old days of EQ when they were about the only game around. People were still getting random disconnects as of last night to come back to queues between 2-4k. I’ve seen queues up to 6k.

bereman99
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bereman99

*2 hours long on one of a couple servers.

The longest I’ve had to wait in queue was about 5 minutes, and I’m on one of the top 10 servers in terms of population…just not the top two.

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bobfish

It does appear that most of the problems are primarily plaguing the US data centers. EU and JP are relatively unaffected now that the initial rush has passed. Will be interesting to see how the load is tomorrow when the non-EA people get in.

Loyheta
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Loyheta

I’m pretty bummed about ffxiv’s servers. I got my gf to play it but I’m on a server that is pretty much going to be constantly blocked for character creation. I wish they’d overhaul their server system. Til then, cross server party finder. Just a shame all this time she is putting in will be wasted once she can get on my server.

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Josh

You could do what I did with a group of friends: Get a free transfer to one of the new realms. Not only do you get a free transfer and some golden chocobo feathers as a perk, but there’s also a lot more room to buy housing.

Loyheta
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Loyheta

That sounds really appealing but iirc the free transfers are only for people on their congested server list. Leviathan should be on it since it spends 95% of its time locked to new characters right now… but apparently square-enix disagrees with me.

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kanbe

Have her do a character transfer. That bypasses any character creation restrictions so she could get into your server now and she won’t lose progress.

That’s what I had to do when I srarted since all my friends were on Balmung.

Loyheta
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Loyheta

I might just do this. Thank you.

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Greaterdivinity

I would say, “Well, this is normal.” but honestly…is it anymore? I feel like most other MMO’s expansions lately have gone pretty smooth. Off the top of my very tired head, ESO, Rift, WoW, SWTOR and others have all launched expansions in the past year without major issues.

Different games are different, I know, but it’s just odd reading about major congestion/server stability issues like this after so long.

And that’s discounting the return of lines for quests, seeing all the pictures of those sure was a blast from the past. On the one hand I got a bit giddy seeing them as it both brought up some good memories and made me happy to see that some of the older traditions/niceties haven’t all left the genre. But on the other, it was pretty incredibly disappointing to see that MMO’s have been out on the market in their near current form for roughly two decades and there is a major MMO still being designed in such a way that these lines remain necessary. Especially when there are so many other games that have long since resolved these issues.

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Koshelkin

It’s not like that they should have been aware of that before they launched the expansion. Instead they just repeat the process with every major release. Makes perfect sense.