Fantasy cities manage to have far more intense problems than real-world cities. Sure, there are plenty of real-world cities with crime problems, but how many of those cities have had to seal off entire portions of the city and let the criminals run rampant? Other than Detroit, that is. The point here is that the underground city Maldura has done exactly that in EverQuest II, and it’ll be up to players to help the residents get things back under control.
Of course, Maldura’s problems are less “criminal” and more “uncontrollable monstrosities known as the Immolated,” but that’s splitting hairs. The latest zone preview on the official site goes into more detail about the lore and the history players will encounter as they explore Maldura, while further development statements have clarified that the the city will have non-combat areas for players to explore as well. It’s just not an entirely combat-free city with its whole magical atrocity problem. You understand.