Ashes of Creation’s new community marketing lead Margaret Krohn is already on Reddit answering player questions on a range of topics from payment plans for Kickstarter pledges (there won’t be any) to name reservations. But the big outstanding question right now for the crowdfunded MMORPG is the state of the forums and website, which have been offline since Apocalypse came up last month because of data corruption and architecture issues. The Q&A is on Reddit, driving home the point that the community’s been ousted.
“Currently we are working on a single sign on solution into the forums and new website. We do not have a final date for when this will be available, but we are hoping for within the next couple of weeks. This is a high priority for us and we apologize for this inconvenience,” Krohn writes. “We are still working on a host of current issues regarding the website. We’ve made considerable efforts, but we hope to have them all resolved by the end of the month.”
She also addresses the content creator program, slow ticket response, marketplace issues, content delays, combat animations, Oceania servers, and the forthcoming content roadmap.
Our Apocalypse test servers are currently offline until January 11, 2019, and we’ll have more information on that playtest soon!
In the meantime, we put together a compilation of answers to some of the major questions and concerns you had. Check it out! https://t.co/5BnvB62hZR pic.twitter.com/7VNJjTnghA
— Ashes of Creation (@AshesofCreation) January 10, 2019