Anthem addresses ‘rocky’ demo launch, server capacity, ongoing issues, and compensation

    
86
Hooray, no shouting LFG for hours, that's enticing.

If for some reason you thought the Anthem VIP demo was going to go smoothly this weekend, first I have to welcome you to video game fandom because you must be new here, and second I have to let you down. BioWare’s Head of Live Service Chad Robertson wrote an explainer over the weekend telling players exactly what’s going on with what he characterized as a “rocky” launch.

For example, when EA tweeted that it was “adding more server capacity” to the demo when it opened on Friday, a lot of gamers took that to mean BioWare was unprepared, but in fact, Robertson says, the studio had “excess capacity prepared for population increases,” so presumably it was just a matter of bringing those servers online as the demand swelled, which naturally lagged behind.

Over the weekend, BioWare worked on the platform connection issues, preorder and demo account entitlements, and the infinite load bug, the last of which Robertson says became a factor “in the real-world where differences with player’s ISPs and home networks introduce new behavior.” He promises the studio will continue battle with the infinite load issues and will be continuing to address server performance.

“We’ve heard reports of rubber-banding and other signs of server latency. We believe we can address this and will be conducting some small-scale experiments to confirm that. We may roll some fixes out this weekend or may wait for the open demo next weekend, depending on the level of risk to the overall service.”

Demo players will be granted a new vinyl at launch in compensation for the struggles.

Worth noting is that BioWare is claiming “Fortnite-type numbers” on Twitch this weekend, which at the very least gives a good gauge for the hype on this game.

Source: Official site. Cheers, Xijit.
newest oldest most liked
Subscribe to:
Reader
Sahara Ben

Nvidia earnings release a few minutes ago – said that the entire sector is in decline. Bye bye EA and Activision.

Reader
John Kiser

If folks want to give the game a try without buying it sub to Origin Access Premiere for a month at like 15 bucks or so. Not a huge risk that way.

K38FishTacos
Reader
K38FishTacos

It’s a crowded field now.

I hope Anthem works out because I always want there to be more good games, but with EA around, I’m going to wait a good couple of months to see what happens with the cash shop after the reviews come out.

There’s The Division 2, which seems more promising to me. I’m fine if the single-player story is decent. If the other stuff is good too, then it’s icing on the cake.

I don’t think Destiny 2 will stay relevant, and I find it hard to imagine anyone will care about Destiny 3 other than to ridicule it.

Reader
David Goodman

A prepared demo is not a reasonable metric for a game; I am still holding off any purchases until launch – at a minimum. I want to see an actual finished (or as finished as anything is in this industry) product and see what the costs actually are for the benefit.

Godnaz
Reader
Godnaz

Lots of room over here on the ‘Waiting until a respectable review’ bench. I don’t pre-order. Hell, I may even wait until post Division 2 launch for a thorough review to decide who gets to be played first because frankly, I’d like to play them both.

steakncheese1
Reader
steakncheese1

These are not “new” issues. These are the same issues we reported back during the stress test weekends Aka closed Alpha. They had almost two months to fix these issues. I imagine if we had these issues during a closed Alpha, when you add tens of thousands of more players. It’s not going to get any better. Which is clearly did not. It’s almost like they didn’t listen to any of us from Alpha.

Reader
Jack Kerras

Almost two months? Like… six weeks, the age of the more-unlocked-but-otherwise-unchanged build we’re playing now?

Reader
Kickstarter Donor
NeoWolf

The Demo was performancewise horrendous. The neverending loadscreen issue for example affected HUGE swathes of people (me included) and that isn’t even touching on the server performance issues, the many many bugs both visual and gameplay oriented etc..

However what play I did get in which in two days because of many of the issues above only came down to about 2 hours of almost 2 days of attempted play… (urgh) was enjoyable.

I would make a few observations though.
1. The Difficulty of the game is slightly higher than norm for the genre and is definitely aimed ast groups over solo as an ideal. I.e if yo want to play solo yes the game will scale for you but the ifficulty will be on the high end not the low.

2. Flying is a learning curve, don’t let it frustrate you. Once you get the hang of managing your heat and switching between flight and hover on the fly as well as you know..navigaing while in flight (flight sensitivity can be altered) its fairly fluid.

3. Great customisation system

4. Slow movement in Fort Tarsis is a little furstrating, its a force walk with no potion to sprint at all.

5. Spec is everything, you can very much bork your build with the wrong or incompatible components and weapons etc.. fortunately you can mod for free whenever you like in Fort Tarsis but not on the fly so try your build in free roam before jumping into a mission just to make sure it works is a definite recommendation.

6. This is not a Cover Shooter, if you need to stand still to aim (baring in mind there is practically no aim assist unlike Destiny) your going to die… a LOT. Moving, dodging and flying are paramount if you ginore the verticality in this game your screwed.

7. enemy A.I is meh, but there are enough enemy varieties that it at least feels somewhat tactical with ground enemies trying to surround you, other enemies flying and hitting you from above, taks rushing you, enemies using abilities to ground and overheat you to prevent you flying etc..

8. Fire is Grr some enemies use fire attacks any fire if a DoT of course but the gamage itself is fairly low but the real pai is the heat, the heat overheats you almost instantly which prevent you from flying and that is bad bad news. As it stands fire overheats WAY too quickly, you can get shot by a single fire shot and be instantly overheated preventing you from flying for like 10 seconds or so.

9. You can matchmake for EVERYTHING, that was nice but with more people comes more difficulty and of course greater reward.

10. Strongholds of which there was one in the demo was fairly long, fu sure but longer than say a Destiny strike in terms of time needed.

11. The story seems really well done and the NPC’s fairly well done, also anyone who has ever played a Mass Effect game is going to recognise almost every voice in the game as being familiar in some way lol

Reader
Kickstarter Donor
NeoWolf

Urgh I wish the editing period for posts was longer… :(

Reader
rafael12104

Whew! Look at all of the great discussion here! I’m loving it. For good or ill, at least we are talking about a game again and not mired in Friendly Fraud or the Daybreak saga (sorry DBG, you are hanging so low that you’re touching the ground). Grrr…

My new year’s resolution this year was NOT to play another EA game. Or at least until they give me cause by changing their ways. Heh. Almost typed that last bit without laughing. Almost.

And I’m worried I might have break my resolution. This early demo is by no means polished or even close to the final but they got the combat right. And the Javelins and customization look good.

I’ll be playing again next Monday to see if they tweaked the demo at all.

Reader
Fred Douglas

It looks pretty good, but the Oblivion-tier NPC conversations were the highlight for me.

boredinBC
Reader
boredinBC

The demo was a hot mess. In many ways it felt like a very early Beta, maybe even an Alpha. There are so many issues with the game on PC, big and small, that I cannot believe it will be fixed in time for launch on Feb 15th.

It’s also so much fun….probably the most fun I’ve had since pre-launch Archeage.

It’s hard for me to reconcile my distain for companies that take our money in exchange for unfinished, badly made games, and a promise to do better, with my desire to invest my time in a fun game when it launches.

This game is fun, but even if there is a mountain of content at launch (and we don’t know that there is), it’s still, by every standard, unfinished.