Warcraft 3: Reforged is now apparently offering instant refunds with no official statement from Blizzard

    
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La la la la la la ~ ♪

Fortunately for Blizzard, after the not-great launch of Warcraft III: Reforged, everything blew over… by which we mean things got significantly worse, to the point of angry players making a faux-advertising page for Warcraft III: Refunded. The good news (relatively speaking) is that refunds appear to now be happening properly after some reports of issues; the less-good news is that there’s literally an automated form for requesting and providing refunds, which doesn’t bode well for the state of affairs or fixes to the game.

Other highlights include the game officially reaching the lowest user review score on Metacritic (which says more about review-bombing than anything, but hey), uncovering that the main menu is basically a thinly veiled Chrome client, art studio workers from Lemon Sky Studios going on Reddit semi-anonymously (with two threads, although one is now deleted), and the continued lack of any sort of official statement posted on the launcher or forums about the numerous issues with the game as it stands. The anonymous statements on Reddit do offer some insight, though:

The other reason we posted this was simply to talk to you guys, and in a way, to just loosen up after a long project is finished. The more senior of us has worked on this project for about 2 years, some people work on it as soon as the join the company, and for some staff, this project is all they’ve ever worked on. To have it come out in the state it’s in is hurtful and frustrating to say the least, so please bear with us. Sometimes when all you do is make things for others, you wanna hear it from that person what they think of your work, it means a lot.

We doubt that all of this really mollifies the people who actually wanted an enhanced version of Warcraft III as advertised, but at least you can enjoy some schadenfreude in the interim?

Source: Warcraft III: Refunded, Refund page, Reddit (1, 2, 3, 4, 5)

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Robert Andle

I wonder what’s happened to Blizzard sometimes. In the past few years, we’ve had the worst expansion in WoW’s history, the whole China incident and now this mess. What went wrong with the company that used to produce such high quality games? If not for the launch of Classic, I’d have abandoned them long ago.

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Ashfyn Ninegold

Gaming became a multi-billion dollar industry. And Blizzard, being a top line studio, was in the cross hairs for an investment takeover, which actually occurred more than a decade ago. TenCent, Ubi, EA, ActiBlizz, they are all chasing big, big bucks and jockeying to dominate the industry.

Game developers are now investments. Investments must be run to bring maximum return on investments.

It’s a straight line from investment bankers to mediocrity.

It’s just that easy to go from being old Blizzard to being new Blizzard.

Techno Wizard
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Techno Wizard

“This entire game must be purged.”

I still have fun playing the original W3 now and again. Unlike the Reforged version. Enjoy your refunds. Purge!

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Daniel Reasor

I remember Blizzard taking down the automated subscription cancellation page on the World of Warcraft website during Wrath of the Lich King’s pre-launch zombie event, so I guess they’re at least no longer keeping dissatisfied customers’ money. Credit where it’s due, they’ve gotten better about this one thing.

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Munchmeat2

I got my money back on the day of launch.

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Bullet Teeth

“says more about review-bombing than anything” then continues to name almost every grievance players have with the game which earns said score.

It’s almost as if people shouldn’t voice their opinions after being ripped off.

This whole “review-bombing bad!!” take is complete horseshit. As a customer, I’m going to use every avenue available to voice my displeasure with a product that was FALSELY ADVERTISED!

Sorry if I upset your tender feelings by taking action after being completely fucked over by yet ANOTHER billion dollar publisher pushing out incomplete products on a near-monthly basis and then lying to our goddamn faces. My bad….

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Arktouros

Here’s the problem with your argument.

When it came out that W3R was at 0.8 on Metacritic two big things happened. First, the amount of 0 star reviews basically skyrocketed from around 6k by another 17k. Second, a number of people actually went out and scored another game that was previously 0.4 higher so that way W3R would be the lowest scored game on Metacritic. While certainly a number of these negative reviews actually do critique the game and the myriad of issues plaguing it, a large number of said reviews primarily are just critiques of Activision/Blizzard rather than the product itself. This is because all you need to do to leave a review is simply create a Metacritic account.

So objectively and non-emotionally we can see a scenario where people are abusing review systems by further inflating negative reviews with scores that are irrelevant to the actual product while also manipulating other scores in order to show said negative reviews in an even lower status (the “worst” game on Metacritic).

As you deftly pointed out there was no need for such tactics, the game is terrible in many ways and would have gotten a negative score regardless. However that does not dismiss the fact that such things were still done, and it seems equally overly emotional to be incensed by bringing up the fact they were done.

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Armsbend

The Overwatch/Legion release was the last time Blizzard wasn’t a vile company.

2016 – almost 4 years ago.

Aldristavan
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Aldristavan
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Danny Smith

What a shocker.

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Annoyed badger

That meta critic score is deserved, even after it launched, they were advertising features that were not in the game…thats just pure bullshit.

Bliz are a shockingly bad company, not only has their quality nosedived below its now usual poor standard, but their total lack of morals, ethics, and the total contempt they show towards their customers is appalling.

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Aiun Tanks

I am baffled. Utterly baffled. This should have been their one no-brainer in a series of greed-driven, out-of-touch clusterfucks.

But no… somehow they managed to fuck up what should have been an easy, easy slam-dunk? How? How could they have let this one through?

They’ve fucking given up. They’re not actually trying. All talk and no game. They’re falling back on marketing and reputation and nothing of substance. “When it’s done,” is clearly over. This wasn’t fucking ‘done’ by a mile.

And the next great hope is Diablo 4? An always-online quasi-MMO that shits on the last of the solo players? There is no light at the end of this tunnel. This is the death spiral.

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Bruno Brito

I…kinda…disagree.

I think they’re trying. And this is the best they can bring us. WoW and D:I, HotS and such are pretty much proof that they’re not even aware of their own complete mediocrity nowadays.

I don’t think they’re not trying, i think they are, and yet they’re completely incompetent.

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Munchmeat2

I think they just lack talent on most of their dev teams and the managers of the teams are just a bunch of out of touch gamers that have no idea how to make a fun games anymore.

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Bruno Brito

Basically.

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Bruno Brito

I expected Blizzard to fuck up this year.

I did NOT expect them to fuck up a launch of what is basically a reskin that should print them money like no tomorrow.

This is actually even better than i hoped.

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Armsbend

The good news? They lasted about a month into the year.

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Bruno Brito

True. 2020 is going to be a great year for us. I mean, if they fucked this up, which should be easy money for them, then Shadowlands and anything Diablo related will be glorious to see.