community management

Back in February, we reported on a wave of layoffs that struck NCsoft West, which saw 20% of its workforce handed their walking papers...

While other gaming conventions do big game reveals, the beauty of GDC is that we hear about some of the cool tech and practices...

Any community managers or indie devs in the audience? This year at PAX East 2021, a few well-known community managers - Linda "Brasse" Carlson of...

So let me tell you a story. It's a story about an online gaming company that had major problems with its servers last weekend....

On the one hand, the staff running the Phantasy Star Online 2 community right now are doing everything right. Responses on social media are...

Community management may be one potential path to making inroads at a development studio, but before you take that job, you'd best heed the...

The whole Ashes of Creation issue with the game's website and forums involved no small number of people pointing out that Intrepid Studios is...

It's funny, but I see many more people listing a game's community as a bright side rather than a drawback. You would think it'd...

One of the goals for the new owners of APB Reloaded and Fallen Earth is to avoid falling into the same traps as the...

World of Warcraft Community Manager Ornyx sparked a bit of a wildfire on the game's forums this past week as in response to a...

For a variety of reasons, I do not have the ability to remove people from the universe at a whim. I cannot simply make...

Earlier this week, World of Warcraft Lead Game Designer Ion "Watcher" Hazzikostas weighed in on a player thread about Legion's in-game prices in a...

Troy Hewitt had been serving as community manager for Motiga since before the company even announced Gigantic, but all good things must come to...

Over its almost 13 years of operation, sci-ci MMO EVE Online has gained a largely undeserved reputation for antisocial behaviour. EVE is built on...

What do you get when you remove an MMO community manager from that position and give him free license to talk what really goes...

In this episode, Larry, Brendan, and Tina debate next-gen MMOs, unfinished games, and MMO buzzwords.

There's a new name on the community team for ArcheAge this week. Evan "Scapes" Berman has posted his farewell letter on the game's official forums, announcing his...

Nowhere is Skyforge's sci-fi/fantasy setting blend more evident than with the in-game access to a specialized network meant for other aspiring deities. The portal...

Nothing tells your player community that the transition to a new corporate structure will be totally fine like firing a pillar of community interaction,...

Skyforge apparently doesn't take too kindly to accusations of pay-to-win. In response to a North American Skyforge player's admittedly originally badly worded question about the differences...