So for Legends of Aria this afternoon, there’s good news and bad news. The good news is that general early access is still happening: It’s still going to go live for preorder players at midnight tonight. It’s also that the game population has “exploded” and the studio is pleased with how will the servers have scaled to accommodate the influx of players.
But the bad news is that Citadel Studios has decided to delay the Steam early access launch specifically, meaning that leg of it will not be happening tomorrow as planned. “We’ve been dealing with a substantial but manageable problem with our data synchronization,” the team says. “The worse news is that this problem up until now was greatly exacerbated by server shutdowns and has greatly hindered our ability to patch the live server. Furthermore, as this is a synchronization issue, problems which can arise from such de-syncs can be random and wide reaching.”
Consequently, Aria will be held back from the Steam launch while the company beefs up its customer service and dev team to meet the anticipated playerbase growth and properly tests the de-syncing fixes. And sleeps.
“Our team is already hard at work destroying this synchronization problem and returning the live servers’ stability. We expect to have the data synchronization issue patched out in the next week or two along with a host of fixes for other peripheral issues and gameplay patches. As our servers grow; so do our operations. To ensure that we’re ready to accommodate this growing population, additional servers must be prepared along with what it takes to manage nearly half a dozen worlds (possibly more!). Our customer service team is seeing light at the end of the ticket tunnel and we will be implementing new Customer Service tools this week in addition to introducing some new in-game GM’s to increase player support.”
Expect a new date “shortly after the holidays.”
We have posted an update regarding tonight's end of Headstart, tomorrow's beginning of Early Access and our decision to wait a little longer before heading to Steam.
Read more and let us know your thoughts.https://t.co/RDgeOSmhqC
— Citadel Studios (@Citadel_Studios) December 3, 2018