“Over 20,000 players have been suspended or banned in SMITE during Season 5 so far. However, this latest action today represents a ramp-up in our suspension activities, especially on Xbox and PS4, where our tools and processes have improved the most. One of our top priorities is making sure the player experience is positive and fun, and we’ve done major work recently to help us handle in game toxicity. We’ve been working hard to improve our machine learning tools to better identify players that have shown trends of negative behavior, as well as ramp up the efforts of our internal team at Hi-Rez that checks player reports and chat logs.”
The company stresses that this is all past of its “initiative to promote positive player behavior and handle negativity in game,” with more on the way. It also requests that players keep the reports coming.