EVE Online revises its online harassment policy, loses another staffer

    
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Boom.
CCP Games says it’s updated EVE Online’s policies governing harassment. The changes came after the player-elected Council of Stellar Management called for a session with CCP’s customer support team “after a number of high profile cases in recent months.” The new policy, now public, reportedly came about as a result of that session.

“The policy covers examples of what CCP considers to be unacceptable behaviour, how we respond to it, and more importantly it details how those who feel they are being targeted can contact both CCP and third party platforms in order to report harassment and have situations resolved,” the studio says. “CCP is firmly committed to maintaining a community where real-life harassment and threats are stamped out and treated with a zero-tolerance approach.”

The policy mandates “zero-tolerance” for real-life threats and notes that CCP will report them to the authorities as necessary. It also outlines the type of behaviour it means to punish, including “verbal abuse,” “abusive messaging,” “hate speech,” doxing, encouraging self-harm, racism, sexism, and stalking, be it online or off.

The comments on the official forum are a predictable melange of people complaining about “speech restriction,” people applauding CCP’s gumption, and people expressing no faith in anything changing despite the new policy. The comments on Reddit, on the other hand, include a guy with actual swastikas in his badge using homophobic language to mock the policy. Sigh.

In other EVE news, it appears that software architect CCP Snorlax is departing the company.

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