Star Trek Online’s House United update earlier this week has apparently introduced a couple of major issues that have PC left players pretty frustrated.
The most pressing bug appears to be the unintentional elimination of a character slot, both from free-to-play and lifetime accounts. It doesn’t sound as if anyone lost any actual characters, but if you deleted a toon and tried to roll a new one on patch day, well, you don’t have that slot to reuse. Cryptic said during a stream that it’s “aware” of the bug and “looking into it.”
A second bug might be more pressing; players report having major problems with their weapons just… not firing, staying in cooldown forever.
https://imgur.com/As3yBOW
The good news is that for the most part the storyline and missions have been well-received by the often grumpy STO Reddit.
Source: Reddit, Official forums, weapons bug. Cheers, Tanek and Jon!