Star Wars: The Old Republic explains how the developers listen to community feedback

Feedback is important for every MMO, and that includes Star Wars: The Old Republic. But where does feedback come from? If the developers never ask you about your opinion specifically, how will they actually collect your feedback? Community manager Eric Musco chimed in on the forums explaining where the development team looks for feedback and how his job involves filtering and synthesizing that feedback from multiple sources, all of which serves different purposes and offers different inputs.

The official forums and Reddit, for example, offer the feedback of particular narrows slices of the game with a big time investment; Twitter, meanwhile, has much more breadth of feedback but less depth on individual issues. There are also focus groups and specific influential players courted by the development team just for feedback and information. Check out the full rundown if you’re curious about how the melange of feedback gets passed along to developers; this isn’t necessarily how every game does it, but it is how it happens for SWTOR.