Trove is back online after major economy exploit; Trion to offer compensation, ban perpetrators

Trion’s voxelbox Trove was down most of yesterday thanks to what screenshots clearly identified as a massive duping exploit that positively trashed the game’s economy overnight. Bonus, I got the fun task of explaining to my young kid why his favorite game was down (this is why we can’t have nice things, etc.).

At the crack of dawn today, Trion finally got the PC servers back online after what appears to be extensive clean-up of the game’s economy and the accounts participating in the exploit. In the current build of the game, Megaflux Tanks have been all but disabled on multiple fronts, and tradeable versions of lootboxes have been stalled too.

“We agree that this was a rotten and awful event, but unfortunately not something that we could have predicted or tested for,” Trion says. And no rollback is happening: “We appreciate [player] feedback on the concept of server rollbacks, but we will not be doing this for this issue.”

Trion promised yesterday that it would compensate players for the downtime; today’s message says the devs will be working out just what we’re getting when they wake up. They can probably use the sleep after this mess. As for the miscreants?

“We will be permanently banning the very small number of players at the core of this exploit and the Customer Service team is currently going through to clean up the ill gotten gains. For 99.999% of Trove players the only direct impact you’ll experience is how long we’re offline.”

Source: Official site. Cheers, Tanek!
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Ernost
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Ernost

There were a lot of players who claimed that all the exploits in Archeage were not Trions fault because it was a “shitty Korean game”. I wonder what those players have to say about this.

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Darthbawl

*insert How about some REAL compensation [this time]? message here* :P

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Tanek

Given that it was down for a whole day during a double star bar week, I think compensation should be event-based rather than items given out. Someone will always complain about whatever loot they give.

I know they have done weeks with all the daily bonuses active, so maybe turn that on along with the double star bar.

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BalsBigBrother

Well they are giving away a magic carpet and 30 dragon coins to folks for watching their twitch stream today assuming you have linked accounts. Hey free stuff is free stuff :p

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Tanek

The chat should be an absolute joy during that stream.

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BalsBigBrother

It was atrocious what with rollback spam and people spamming !drops I got a bit angry and had to step away. Still I got my carpet and coins so its all good.

The downtime compensation package is more than generous but not got that yet though not worried and it will arrive when it arrives :)

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Tanek

Hmm. I did not get any drop notification. That is the 2nd time it happened today (no notification for Quakecon keynote, either), but I DID get a notification for a drop during the Defiance stream, so I know it is working in general.

And yeah, the compensation for PC was pretty darn generous. MJ will probably like the free dragon.

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G Thomas Trammell Jr

I can’t stand watching Trion streams… ugh. It’s worthless drivel with little information.

Not even worth watching for free stuff