Among the many little unique quirks that were seen in the original Guild Wars and pretty much nowhere else was a security question that asked players to enter in the name of one of their characters as proof that this was their account. However, that method of authentication proved detrimental to players returning to the game years later after having forgotten the names of their roster.
This is all in the past, now, as ArenaNet made a small change on September 30th that eliminated this security measure. Rather, now the studio encourages players to participate in two-factor authentication.
So if you haven’t been able to revisit your Guild Wars account because of your faulty memory, perhaps it’s time to come home again?
Source: Patch notes