EverQuest’s Jen Chan apologizes for ongoing issues, compensates players

    
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EverQuest’s Jen Chan apologizes for ongoing issues, compensates players

Apparently it’s been a rough scene in both EverQuest games over the past few months. And this isn’t coming from our readers; Darkpaw’s Jen Chan came out to say as much in a lengthy letter to both communities.

“We’ve been moving at a breakneck speed to grow into our newly formed Darkpaw studio and ensure that Norrath is around for many more years to come,” Chan wrote. “Unfortunately, in our haste our raid wiped. We’ve failed ourselves and we’ve sadly failed you, our dear friends, but we’ve reviewed our parses and we have new strats.”

Chan promised more transparency and addressed issues such as the extended downtime of late May, problems with lag, and the balance between getting content out quickly while testing it thoroughly. “I’ve asked the team to double down on our current efforts in stability, performance, and quality,” she said.

As compensation for the issues, EverQuest II is giving all players a Samenda Honorhoof mount, while EverQuest is tossing its players a 25% XP bonus on all servers that will run from now to the 17th. And speaking of improving quality, EverQuest II put out a bundle of fixes yesterday, so make sure you read up on those patch notes.

Source: EverQuest, EverQuest II. Thanks Wilhelm!

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Phubarrh

I’ve been back in EQ2 for a few months now, in a return that’s been long overdue. Starting a new army of mains and alts from scratch though, so there’s a long climb ahead of me.

From this perspective, the biggest shock about the new mount is that it gives you full flight at level 30, which is 50-plus levels earlier than usual. But I guess it’s not particularly game-breaking if players only get it on one toon, and most of the traditional server population is in the level 100 range anyway.

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agemyth 😩

Some rich person/company needs to buy up Darkpaw Games (and its properties) to give EverQuest a loving forever home. Daybreak is just the island of misfit toys of the MMO sphere.

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Greaterdivinity

“Unfortunately, in our haste our raid wiped. We’ve failed ourselves and we’ve sadly failed you, our dear friends, but we’ve reviewed our parses and we have new strats.”

Alright Ms. Chan, I still don’t know much about you but I like what you do with words.

Been kinda hankering to log into EQ2 for some reason recently…but I know it will end in disappointment as it always has when I return solo. Still hoping we’ll hear SOMETHING new for the EQ franchise at some point. The utter silence since Landmark/Next were canceled has been quite possibly the single biggest disappointment for Daybreak as a company since they were formed, at least for me.

Seeing what RPG is doing with PS2 lately, at least it seems like they’ve really focused on improvements in a way they haven’t for quite some time, gives me hope these spun-off studios will do more exciting things, and we know the DCUO team is working on something new/some new pitch. Just hoping that Darkpaw is quietly following suite and we’ll hear about it sooner rather than later.

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johnd212

As the old saying goes… “Crap happens”. At least they’re aware of it, acknowledge it and are trying to do right by the players. I would suspect the EQ community understands.