The Imperial City in The Elder Scrolls Online is on the dangerous side, and if you didn’t already know that the introduction to the Drake of Blades would make that pretty obvious. She is some kind of psycho woman who leaves severed heads around the city and seems to speak chiefly in insults. You are not sitting down and getting a pamphlet from her on things to do in the city’s nightlife, that’s for sure.
She also serves as a point of contact for players first entering the city, though, so that’s something to note. Her introduction is offered in the form of light fiction, so if you want to know what sort of people you’ll be working with once your feet touch the paving of the Imperial City, you owe it to yourself to give it a read.