Of course, it’s easy to step away from the game if you’re unexpectedly banned, isn’t it? Players who preordered the game through Amazon seem to be having some issues, getting banned despite being players in good standing. Players who ordered physical copies of the game are still waiting on delivery of same, which seems to be the cause behind the unintentional bans. The community service team has been working with affected players as best they are able, but it’s still a bit of a kick for players who have done nothing meriting the banning. So… here’s hoping that if you are looking forward to the game’s next updates, you didn’t order through Amazon.
Source: Official Site, Banning thread; thanks to Edward for the tip!