Don’t panic, but yes, Phantasy Star Online 2 added sunset provisions to its TOS

    
16
WHAT.

You might have noticed that this week’s Phantasy Star Online 2 update came with a change to the end user license agreement. SEGA noted that it added a section for the “Shutdown of Online Services,” a section detailing the “Binding Arbitration and Class Action Waiver” for North American players, and “[o]ther minor corrections” that “reflect the current situation.”

It all sounds ominous, but it probably shouldn’t. As folks have noted on Reddit, the actual terms are boilerplate for MMO EULAs; SEGA reserves “the right to stop offering or supporting online services (if any) related to the Product at any time” and terminate accounts, and it essentially requires you to agree to pursue legal remedies against the company through arbitration rather than through a lawsuit or a class-action. That second chunk is also not at all unusual, although the part where it offers an opt-out within 30 days of purchase is a bit dodgy, given that the terms are being set long after that 30-day period.

While most Redditors seem resigned to the fact that this is common language for gaming terms of service (one mod accused folks of “doomposting”), it’s still prompted some discussion of the health of the game and the timing of the addition of the section on sunsets, given the perception that New Genesis hasn’t performed to expectations in the west, though whether that perception is fair or not is another story.

SEGA’s recent financial report says the game “strongly performed” and was its second-highest earner in Q2, New Genesis’ launch quarter. But of course, Japan drives the game’s profits, and a quick look at NG’s Steam counts shows that it’s fallen off its June 16K average/60K peak players to 5K average/11K peak on that platform alone, plus the game hasn’t exactly been grabbing headlines with big events or updates this summer. Here’s to hoping the worries are unfounded and the changes are all just bad timing.

Source: Official site, TOS, Reddit. Cheers, Jesse!
Advertisement

No posts to display

16
LEAVE A COMMENT

Please Login to comment
  Subscribe  
newest oldest most liked
Subscribe to:
Reader
Aaron Weddle

Lets Sing the doom Song…. Doom doom doom doom

Reader
Dankey Kang

I thought NGS was made as an extension of PSO2 for the sole reason that they could continue to support both? Regardless, I don’t see base PSO2 sunsetting any time soon as it would be utterly pointless to do so.

As for the underperforming part, it’s not really a big surprise because NGS is for all intents and purposes an open Beta. It may not be explicitly classified as one but it most definitely does not have a level of content worthy of a full release. I’ve played it pretty much every day since release and for me it’s just a fasion game (of which it is better than every other MMO by a long shot), there aren’t really enough gameplay loops to spend more than 15-20mins each day in game. I feel like once they have all 4 zones unlocked (Aelio, desert, tundra, volcano) and enough content to keep most people interested for more than a week, then they’ll do some kind of big release event to draw people back.

EmberStar
Reader
EmberStar

Maybe if they hadn’t launched as a total cluster-duck through the Microsloth Store they would have done better. I know I haven’t given it a second look since then – did they fix those problems? Is it available through other platforms? Don’t know, don’t care anymore.

Reader
traja

The newer Xbox store (the Windows application and not a console one) is quite good in terms of games installing and launching properly. Microsoft has improved a lot on PC since Game Pass became a thing.

PSO2 has the new genesis refresh as well now but honestly I didn’t find it terribly fun myself.

EmberStar
Reader
EmberStar

Last time I bothered to check, “Microsoft best practices” was still to install everything to the C: Drive and make it really, really difficult to put it anywhere else. My C: drive is an SSD with enough room for Windows 10 with *maybe* 60gb to spare – I get pissed when games put just their *save files* there without giving me the option to move them. (Short of looking up how to remap their save folder to a logical drive and redirect that somewhere else – possible, but a MASSIVE PAIN IN THE BUNS.)

One of a number of reasons I stopped caring about anything from the XBox Store app is that installing most of them would *hard crash my computer* when they overflowed the OS drive during the default install before giving me the option to move it somewhere else.

I’ll stick with my current solution – I have gotten as close to uninstalling the XBox/Windows Store as it’s possible to get without crashing the OS, and then flagged both as malware in my anti-virus software and blocked their access through the firewall. Being “better than before” isn’t a high bar to clear when the MS Store started out as “complete garbage.”

Reader
traja

It asks you which drive you wish to use before you install something. It’s really not difficult but it still doesn’t let you pick a folder and that is sometimes very annoying if you need to do some file editing or install ReShade etc.

Reader
Malcolm Swoboda

Yes. I can get it to install on me D drive BUT it messes up my folder organization by making its own in a way that is unsightly. I’m barely tolerating this because of the cheap 3 month gamepass then I’m considering blocking it all.

Reader
Adam Kelsall

Even the newer store still has extremely negative practices.
For one there’s no way to opt out of ontent sharing, meaning the store uses up tiny amounts of your bandwidth in the background at all times in order to speed up other peoples’ downloads, this is very similar to a p2p system (aka torrents) but unlike a normal p2p system there is no way to opt out, you agree to allow it within the windows T&Cs.
On a system with an SSD this makes very little difference, however on an older HDD, especially slower ones such as those in laptops or older commercial systems, it can cause constant problems, especially if you have multiple programs installed from the store at any one time.

Reader
traja

I have a bandwidth limiter/tracker and I don’t think that this claim is true. Its background activity is similar to that of Battle.net and there is no constant upload going on.

It’s not great or even close to Steam as far as platforms go but personally I like to only stick to criticisms that I can actually verify myself.

Reader
Sleepy

Yeah, gonna need to see some backup/articles on that, I’ve never seen or heard of anything like that happening either.

Reader
Schmidt.Capela

Microsoft does this for Windows itself. Go into “Settings”, “Update & Security”, “Delivery Optimization”, “Advanced Options” and you will see your “Upload settings”.

Not sure about the app store, though, as I refuse to use it. But given how the Windows app store is integrated into Windows 10/11, I wouldn’t be surprised if updates to apps and games were being uploaded to other uses together with windows updates.

Reader
Bruno Brito

NG is too barebones. That’s why it’s boring. It needs waaaaay more content and improvement.

Reader
Schmidt.Capela

My big issue with the MS store is that it uses a containerized approach to installs that makes modding games a big pain, if not impossible altogether. For this reason alone I ignore the MS store and get everything there from other places, such as Steam; I would rather pay for a game I can mod than get the same game, sans modding possibilities, for free.

And I still remember the disaster that was GFWL. Who the heck thought it was a good idea to encrypt game saves by default, making it almost impossible to backup and restore them? Losing tens of hours of gameplay because their POS of a save manager acted up, then finding that the backups I had were useless due to some misguided anti-cheat initiative, isn’t my definition of fun.

Reader
Danny Smith

How many years did it even take to come to the west? and in that time hasn’t at least two versions of it already shutdown on other platforms?

I dont think PSO2 was ever going to be anything but a ultra niche option in the west and while i wouldn’t wish it since god knows sega needs something other than yakuza and the atlus stuff to thrive but if it shut down way sooner in the west than the east i would not be shocked at all.

Reader
Adam Kelsall

The reason it took so long to release is because back in 2010-ish Sega signed a contract with the Chinese government to release their next 3 new games in China before any other countries (this was back when China were just about to start legalising games to some degree) and for some reason, despite despite fact PSO2 was already launched, the government singled out a pso2 update as being a “new game”, as such Sega were not allowed to release it in any other countries until after releasing it in China, however the Chinese legalisation of video games had stipulations that also prevented them releasing PSO2 there… creating a catch-22 situation. That contract expired in March 2019, at which point Sega could start to finalise plans to actually release the game here…

Afaik the only version to shut down was the ps vita version, for obvious reasons. All jp versions share the same accounts and servers so it’s not as if an entire host shut down.

Reader
rk70534

5000k on average, even if that would be bulk of their population, isn’t truly terrible in a market situation when you have a bunch of new MMO games (more than in a long time) in various stages of launch (from early access onwards). All existing games, at least for a time, are going to take a hit.