If you swapped to playing Guild Wars 2 through GeForceNow thanks to the deprecation of the game’s old Mac client – or if you just wanted to play through GeForceNow for any reason at all – you might want to pay a bit more attention to the status of your game account. That’s because multiple GW2 players, including a prominent community member, have been reporting that they’re being locked out of their ArenaNet accounts following a few logins through the cloud streaming platform.
We reached out to ArenaNet early this morning, and it’s now given us the same statement it just posted to its forums. In short, it’s working on a fix.
“We have discovered that some players who use the GeForce Now service had their accounts suspended unintentionally. We are in the process of reversing these account suspensions and we’re investigating the cause to prevent this issue from occurring again. If you are still experiencing issues with logging into your account, please reach out to our Customer Support team[.]”