Star Citizen backer reports CIG to the UK Advertising Standards Agency over ship concept sales

    
130

Are you among those fed up that Star Citizen can sell concept ships — internet spaceships that haven’t even materialized in the game yet but can still be sold for hundreds of dollars — with no recourse? You’re not alone, even among backers of the game, apparently. One Redditor by the name of Mazty received an email advertisement alerting him that one of these concept ships — the Gatac Railen — would be leaving the pledge store soon, which was apparently the final straw for this particular backer.

“Fed up of CIG and the constant lies, I reported their Gatac Railen ship email as being misleading to consumers to the UK Advertising Standards Authority (ASA) as there is no mention that the ship does not exist and might never exist.”

Sure enough, the ASA replied back agreeing that CIG’s email was indeed misleading, that it went against the UK’s Advertising Code of Practice, and that CIG would be informed of their malfeasance. In response, CIG has now put some legal copy at the end of its email, outlining in fine print that concept ships aren’t in-game yet, noting that pricing may change and features like lifetime insurance or other extras may not be available later, and explaining that concept ship sales fund Star Citizen’s development.

So this hasn’t really stopped CIG’s sale of concept ships, just forced its legal team to do a bit more work while also keeping backers informed and not misled. Swings and roundabouts.

source: Reddit via Tech Raptor, thanks to Mothballshow for the tip!
Longtime MMORPG gamers will know that Star Citizen was originally Kickstarted for over $2M back in 2012 with a planned launch for 2014. As of 2021, it still lingers in an incomplete but playable alpha, having raised around $350M from gamers over years of continuing crowdfunding and sales of in-game ships and other assets. It is currently the highest-crowdfunded video game ever and has endured both indefatigable loyalty from advocates and immense skepticism from critics. A co-developed single-player title, Squadron 42, has also been repeatedly delayed.
Advertisement

No posts to display

130
LEAVE A COMMENT

Please Login to comment
  Subscribe  
newest oldest most liked
Subscribe to:
Freddy
Reader
Freddy

SC feels like a multi-level marketing scheme with these types of promotions.

Reader
Kickstarter Donor
Estranged

The downfall of western civilization is largely foretold by our extreme admiration of entertainment demigods, while making them insanely rich and letting the fundamental aspects of civilization die on the vine.

Reader
Boe_Jlobers

Good to see regulators standing up for the consumer.

Reader
Joe Blobers

Good to see naysayers keep creating alts to looks a multitude lol :)

Thanks for this new ‘drama’
A storm in a teacup providing free adds to the project while demonstrating CIG did provided disclaimer for years that was good enough to require only a very minor change, requested by one country. Here is the true ASA answer:

“The ASA assessed the complaint and concluded that “the fact the ship was a concept product could have been made clearer.”

“On that basis, we issued an Advice Notice advising the advertiser, in future, to ensure that its ads include any material information and significant limitations.”

An Advice Notice doesn’t involve any financial penalties. They are issued when the ASA considers there to be problems, but they aren’t significant enough to warrant a full investigation”

Back to reality. Time to head to RSI website for the daily “Ship Showdown” vote, depicting 30 concept ships… all released in game, among 100+ others ships :)

Reader
Kickstarter Donor
Estranged

☹️

Reader
Loyal Patron
Patreon Donor
mike foster

I work with a few folks who were on SC at varying points in its development and the universal story is that there are a bunch of great people trying to make a game with a leader whose sole purpose seems to be intervening in any and all progress.

Also if there’s ever a full release of the financials I suspect backers would be shocked to discover how a lot of that money was and is spent.

Reader
Joe Blobers

Sure…” the man who saw the man who knows the bear”

It is also confirmed by anon source that CR check every email, validate each code lines and macro decisions done daily by +700 collaborators.

What is not confirmed yet is that he may participate to meeting with directors in charge of providing feedback from + 50 different teams, including choice about ships design which is the primary purposes of a space game. That and core gameplay. That would be absolutely chocking.

However it have been confirmed by the all gamer community that Publishers CEO’s don’t give a sh.. about developed game but date versus % of stock option.

Reader
Loyal Patron
Patreon Donor
mike foster

A central plot point of The Emperor’s New Clothes is the number of people who also pretend they see the clothes for fear of retribution or seeming foolish. The story isn’t just about a dunce emperor.

Reader
Joe Blobers

Cool. You should share that to the +700 collaborators working for CIG.

Coming from 12 to +700 is a clear and strong signal of distrust… better than an “universal story” made by one man who saw the man… :)

Reader
Loyal Patron
Patreon Donor
mike foster

How’s the Squadron 42 beta?

Reader
Joe Blobers

Very well. CR moved from US to UK to finalized SQ42. Release when done is the precise date.

Reader
Boe_Jlobers

Cool. You should share that to the +700 collaborators working for CIG.

We are sharing it with one of those ‘collaborators’ right here Joe :)

Reader
Lethality

They release financials every year.

Further, anyone (such as yourself) wouldn’t have a clue as to what the spending should look like.

Reader
Yann van Sylphe

the more i read, the more i see SCI got more ppl to whiteknight the “game”.
at least, some mony is in use! ^^

MilitiaMasterV
Reader
MilitiaMasterV

Don’t think it matters. The ‘game’ if it ever comes out, has already proven it’s just a money sponge, so it’s highly unlikely to garner players who don’t have loads of money, which is often your average gamer nowadays. I know I was interested a long time ago, but long since lost any interest whatsoever and am just amused by these articles with die-hard fans duking it out with people who won’t bow to their belief in fiction happening, even if fiction sometimes does make it to reality, it doesn’t make the fighting over it worthwhile. But it definitely has earned itself the image of vaporware. (And I’m one of those poor bastards who liked what he saw of the series, even the harped upon movie and the old super nintendo version and play-station game {Heart of the Tiger?} and would’ve loved to participate in an updated version.)

Maybe they should stop scamming you all and actually release a functional world like they claimed they would so very long ago, so you can get your ‘haha’ victory moment and rub people’s noses in it…but many of those people will probably just be dead IRL by the time you get that, if ever.

/sarcasm

Reader
mars omg

Weird , Chronicles of Elyria , Camelot Unchained seem more like scam then a playable Alpha that is Star Citizen. An Alpha that continuously improves with each build.

1627699725159.jpg
ScreenShot-2021-09-04_02-09-31-76B.jpg
ScreenShot-2021-09-08_02-07-52-383.jpg
MilitiaMasterV
Reader
MilitiaMasterV

“Hey look, we created this wonderful lobby area where you can act like you’ve gained access to the game we promised you so you can snap screen-shots and make people think they should pay us money too!”

I watched people play what they’ve ‘got access to now’, and honestly, what they’ve got you playing on, is reminiscent of a game I played almost 25 years ago, and that’s pretty bad that they’ve only achieved 25 years ago tech with (What’d they say down there in the fight in comments section – 502 MILLION DOLLARS?) all that money and laughing to the bank with the long con they’ve pulled on you all…and are still pulling. It’s OK, we’ve all been scammazzed a few times over the years in games and out of them. No need to get so mad about it…

Reader
mars omg

straight up lying.

ScreenShot-2021-09-08_02-05-54-758.jpg
ScreenShot-2021-09-08_02-08-35-DC6.jpg
ScreenShot-2021-09-04_22-27-58-E9E.jpg
MilitiaMasterV
Reader
MilitiaMasterV

Yes, it does appear they are to you, and you’re falling for it quite well.

As a side note : What the crap do any of those ships have to do with the Kilrathi/Human fleet? None of those are canonically remotely built right for the universe. Maybe you should actually pay attention to the lore they are ripping from?

Reader
Joe Blobers

No that’s not correct. They did not spend that much of cash. That just show they have enough cash to finish both games…

please share with us the names of games with current 3.14 features and why not the next two patch till end of the year.
I am genuinely curious about what games do offer that 25 years ago. Flying ships in space is not the right answer… I said all current alpha features + next two patch :)

Take your time…

Reader
Lethality

this is the “I was caught in a lie” response.

It’s ok if you’ve never played it and have no knowledge of it, just don’t try to chest-thump about it if you don’t want to get called out.

MilitiaMasterV
Reader
MilitiaMasterV

Nothing I said was a ‘lie’. I just didn’t keep answering the obvious troll.

Just because people can link cinematic style photos, doesn’t mean it’s not just a prettied up lobby that does exactly what I said it does. Hell, have you seen Star Trek Online’s ‘lobby’ where all the ships hang out? (Sol System/Earth Spacedock) That’s pretty much the same quality they are showing there, and that too, is a glorified ‘lobby’ of which I was referencing. As for the old game I was referencing, I don’t recall the name off-hand and would have to dig around and can’t be arsed to bother because these people want to e-peen around on the net and aren’t actually interested in it, they just want to ‘one up’ someone.

You’ll also note, they didn’t answer my side note, so it’s pretty apparent they don’t even know the subject matter they are die-harding over.

Pretty sure they are the one over there chest thumping over a non-existent rock (As per your allusion) before he flings more poo. But you’d know all about that, wouldn’t you, as that’s pretty much all you ever come in these threads to do ‘Lethality’.

Reader
Joe Blobers

How can it be a different money sponge than any others companies paying employees to develop or build a product?

You mean a money sponge because every single $ is going to development versus 70% in marketing, middle men org and profit sharing? Or because it cost at worst 45$ (35$ during some event) to backer, the single pledge which is mandatory as all flyable ships are available in game…

Reader
MothballShow

It’s a “money sponge” in the sense that CIG is not turning a profit. If all revenue is going into development, CIG can’t hope to turn a profit unless and until Star Citizen or Squadron 42 is released. You said it yourself, “every single $ is going to development.”

Once either game is released (and that isn’t happening anytime soon, because even CIG don’t talk in terms of dates anymore), then the number of purchases will count against the total cost of development. So however much $ it took to develop, the post-release sale would have to equal or outpace that number for it to be a success.

So yeah, it’s a money sponge.

Reader
Joe Blobers

I do agree on the money sponge facet as explained.
The goal is to make something no others company plan to do or make only fraction of it.

Wing Commanders were a success because of that.
Assuming CIG is doing its best to differentiate from others soulless products… and that not extremely difficult, that will fuel enough confidence toward the company ability to simply… deliver a product, not even talking about a good product.

That alone will click to many. In parallel, before SQ42 release and of course after, SC will receive close to all remaining gameplay, have much better client and servers stability. Not in 3 years but starting already this year with 3 new gameplay.

Does server meshing full implementation will allow to have the required smoothness for hundreds or thousands of players? Time will tell but so far CIG tackle down all previous challenges pretty brilliantly.

Reader
Godnaz

I’m so glad someone has called CIG out and reported them on pledge and purchasing details already listed and requires you to acknowledge before spending. /s

This is so petty and naive that I’m now sure how this got print space on this website. Oh well, it’s getting views.

Reader
Jonathon White

The amount of hate this game gets is directly proportional to how many minds will be blown upon release.

Bet.

    Reader
    Carl Weatherford

    So cig has the disclaimers on the site and when you give them money but because it’s not in the email the guy complains…….yea stinks of a stunt to
    bring negative light on the project due to citcon coming up soon and of course rags like this will jump on it like a b*+#h on heat lol. Same old story with the same bad actors in the comment section

    Reader
    mazty

    The Advertising Standards Authority (ASA) is the UK’s independent advertising regulator. The ASA makes sure ads across UK media stick to the advertising rules (the Advertising Codes).

    If CIG emails were deemed to be misleading, then that’s their problem, and it is admittedly something that should have been raised YEARS ago. I have literally no idea when citcon is, nor do I care. Imagine being brainwashed enough to think any negative press about a game is part of a conspiracy theory. Had your 5G shot yet, or are those people crazy but your comment isn’t?

    Reader
    Joe Blobers

    The ‘drama’ involving some specific country regulation can be summarized as follow: a very cosmetic change of disclaimer CIG do provide since years.
    Another storm in a teacup.

    For information out of the three named ships part of the guy ranting, 2 are coming in Q3 this year and the last one in few quarters. Nothing to write home about…

    It is not even bad press. Just press about minor information nobody should hide, because there is really zero consequence beside a request to edit a disclaimer with some new terms.
    Naysayers about CIG development won’t change their mind nor those supporting it.
    At worst it make SC visible to some who never heard about it and make them click on CIG website and discover what SC is about.

    Reader
    mazty

    In a few quarters…like the merchantman? WHERE IS THE MERCHANTMAN JOE, WHERE IS IT?

    Reader
    Joe Blobers

    It is is development. Missed the point of +80% of all concept ships already released and few more before the end of the year?

    Reader
    Jonathon White

    The argument for ‘vaporware’ becomes less and less salient as time marches on. I’ve been watching (and a part of) development for years.

    A lot of people see this game in the light that hit pieces cast, but it’s a far cry from reality.

    Reader
    mazty

    How long was Duke Nukem: Forever in development for? While not vapourware, the world might have been better off if it was…

    Reader
    Jonathon White

    Seems a bit of a disingenuous comparison, but it still garnered a laugh, so credit where it’s due! 11/10

    Reader
    Ardra Diva

    Just start calling them NFT’s.

    …Problem apparently solved…