Diablo II Resurrected is still suffering from major outages several weeks after launch

    
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MMO players have been a been preoccupied with the launch of New World over the last two weeks to pay Diablo II Resurrected too much notice, but it launched not even a week before New World, and it’s had significant problems of its own. Readers will recall that Blizzard’s remaster of the old classic rolled out on September 23rd, and though our own reviewer was aglow with love for the new look, the online servers were plagued with issues almost from the start; we saw gamers losing character progress and suffering from character lockouts, multiplayer lobby issues, launch issues, and multiple episodes of downtime.

This past weekend, the servers were once again slammed with problems, as a quick run-down of Blizzard’s NA and EU customer service Twitter accounts can attest to login and connection issues for significant chunks of every day this weekend stretching into this morning. The most recent comments from the studio on Monday morning as I type this suggest that the “investigation into the connection issues continues.”

The Diablo and D2R subreddits are often on fire, but that’s especially true right now, as affected players are upset that it’s more than login and connection issues and as players are seeing rollbacks as well. MOP’s own Brendan Drain pointed out that internal game servers are also experiencing issues, hence the rollbacks.

Diablo II Resurrected was expected to be Blizzard’s only major launch in the back half of 2021, though of course the third quarter ended just a few days after the game’s release, so this particular round of messes won’t have an immediate impact, though it’s an unfortunate turn for the game that Blizzard clearly hoped would lift the Warcraft 3: Reforged curse from its remasters.

The outage chart from hell from Diablo_2_Resurrected

Source: Twitter, Reddit
Activision-Blizzard is considered a controversial company in the MMO and gaming space owing to a long string of scandals over the last few years, including the Blitzchung boycott, mass layoffs, labor disputes, and executive pay fiasco. In the summer of 2021, the company was sued by the state of California for fostering a work environment riddled with sexual harassment and discrimination, the disastrous corporate response to which has further compounded Blizzard’s ongoing pipeline issues and the widespread perception that its online games are in decline. As of fall 2021, multiple state and federal agencies are currently investigating the company.
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Boe_Jlobers

A lot of people have been speculating some of these outages are caused by duping attempts. I can believe it, late last week streamers got dclone (Uber Diablo) to spawn so Annihilus charms are out but in very limited supply.

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Doiley101

It is frustrating to keep getting disconnects so I am playing offline.

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Schmidt.Capela

Ironically, the last three games I launched before reading this article were Spyro Reignited, Destroy All Humans, and Trials of Mana, all of which are regarded as good examples of how to properly remake an old game.

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MaynardKeenanX

So gIad I fuIIy dodged this turd buIIet

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Arktouros

It’s been pretty frustrating. I was looking forward to propping my feet up and just chilling some comfy couch cow levels on my Necro and half the time the servers just don’t work so you can’t access your characters. Means my characters I was playing on PC just don’t appear on my Xbox Series X because all the logins are down across all the BNet systems.

Every time it’s like the middle of the day too, just a huge block of time where the servers are just torched then everything is fine later in the day.

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Kickstarter Donor
Greaterdivinity

Man…can modern Blizzard ever catch a break?

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Bruno Brito

I hope not.

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Wilhelm Arcturus

I must have been walking between the raindrops because I made it through normal mode, all five acts, on one character, and through four acts in nightmare on another on BNet without a blip.

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Danny Smith

The fact i’m seeing “at least its better than warcraft refunded?” online says something about peoples expectations for modern Blizzard. Christ.

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Axetwin .

I’ve had the opposite. I pointed out that people should’ve waited to buy this instead of buying it Day 1 because Blizzard has a history with this sort of thing. I was told “WC3R was fine at launch!”, and then my comment gets downvoted into oblivion.

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Arktouros

Warcraft 3 had a large number of challenging issues facing it that a game like D2 won’t. I don’t think it’s possible for D2R to be as bad as WC3R was just by the problems they can’t face.

The part they can’t get around however is that by far the biggest part of D2 they did end up changing was how BNet worked so they could get the modern friends list and game joining in place also being able to log into any system and having it work (IE: Console or PC) and that seems to be the part that’s never working (the BNet part).

However the whole “20 year old game” part all seems to more or less be working just fine.

Relmharver
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Relmharver

I didn’t even realize it had launched. Yeah, that’s some horrible timing with the launch of New World.

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Jim Bergevin Jr

You know, if gamers had such issues trying to play the classics like Wizardry, Baldur’s Gate, SimCity, and the like – “We’re sorry, you cannot boot this game right now, too many people are trying to boot it up at the same time.” – The gaming industry would have collapsed, and we’d all still be playing board games.

This need for having every single game only be playable with an online connection, and the incessant need to tack on multi-player to single player games is complete crap.

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Dug From The Earth

Then again, those games you mentioned arent trying to be played with others.

You can play D2 Remastered just fine in offline mode.

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Arktouros

You can absolutely play whatever you want character wise offline and people playing offline have o issues with any of this.

The only issue going on is if your characters are online and you want to play said characters online you can’t right now because it shows zero online characters.

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Schmidt.Capela

You are aware that the latest SimCity was originally online-only, plagued with server issues, and so poorly received that Maxis back then vowed to not make Sims 4 online and later added an offline mode to SimCity, right?

(This last SimCity also ceded the city builder crown to the offline-only Cities Skylines, which ironically was developed based on SimCity with many of the changes and improvements that SimCity players had been asking for SimCity 5. Cities Skylines sold more than the last two SimCity games added together.)