FFXIV and ESO players complain about unfair international pricing

    
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It might not be the most shocking fact you’ll read today, but not all box prices and subscription rates are created equal depending on where you live in the world.

Case in point: The Final Fantasy XIV community in the United Kingdom was distressed to discover that the cost of the new Heavensward collector’s edition is priced at £130 ($192.15) compared to the US price of $130 and EU price of €130.

But just when US players seem to be getting the better end of the financial stick, along comes those sneaky Canadians with their maple mooses and cheaper subscriptions. Players have noted that even with an increase in the cost of an Elder Scrolls Online subscription to $17.99CAD, Canadian players are paying less per month than the US community when you factor in the conversion rate.

[Source: FFXIV forums, Reddit. Thanks to Ian and g3wntoc for the tip!]
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xania
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xania

gogglezombie The best part is Australia (I can’t speak for NZ but I would imagine it’s the same) is PAL territory, so we’d have to pay the ridiculous higher price. That’s why I went to the trouble of grabbing myself an NA account. It’s more hassle, but the money saved has already paid for a couple months of my sub.

Neo_Wolf
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Neo_Wolf

BabbageUK  Neo_Wolf SularDehendri lol assuming something I say is passive agressive is humorous as the statement you have clipped and clearly assumed was aimed at you, which it wasn’t is true “many” folks here clearly had/have no clue why there is a price difference.  And my initial statement in this thread regarding how trying to explain it to people under a certain age (and over a certain age who just don’t understand economics) being an adventure in futility is true.

Believe me when I say if I had an issue with you and wanted to say something I wouldn’t be subtle about it i’d out and out say something lol  But I didn’t do that because as I say the clipped statement you took to mean you was not a reference to you in any way.  So relax ;)

As to your other point I don’t believe I have stated anywhere in this conversation that the currency differences are the “only” reason.  Indeed the issue about why the sterling and Euro prices were not the same even though we in the UK are part f the EU was a separate issue and one of clarification for SularDehendri who seemed unaware of the fact that we had not adopted the EU’s currency and that our currency was not subject therefore to EU laws.  The assumption that I think that is the sole reason for why its overpriced is again yours as nowhere have I said that.
And in regard to your final point, agree obviously not the full story and undoubtedly a whole lot of markup (not that that’s something new to us in the UK as I’ve said we pay well over the odds for almost everything compared to just about anywhere else in EU) and again wasn’t and haven’t been defending that only that I know why there is a price difference and why we can’t use GBP to pay Euro prices or USD prices.  Doesn’t mean I like it anymore than anyone else.

BabbageUK
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BabbageUK

Neo_Wolf BabbageUK  SularDehendri I don’t want to start a “you said, i said” argument but your initial comment was all about exchange rates and taxation methodologies. I agree. Currencies are clearly not equivalent, which is why there are exchange rates. We all understand this, I don’t think anybody has said differently (I certainly haven’t), so starting to use passive aggressive phrases like “unlike some here” is not helpful.

We agree about the reasons for differences between Sterling and Euro equivalencies, we even agree about taxation and exchange rates, methodologies and so on. Where we part company is where you believe these are the sole reasons and explain the entirety of the price difference.

My point is that that is clearly *not* the full story, because the price is so markedly different. And let’s face it, if it were the sole picture the company wouldn’t have alighted on USD = GBP = EUR in the first place, as that just makes it stand out like a sore thumb!

Neo_Wolf
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Neo_Wolf

BabbageUK  Neo_Wolf SularDehendri But I am :)
And again Im not using Euro laws to explain it away because as I’ve said our UK currency the Sterling is not subject to Euro laws.  there is an items value which with digital is highly subjective, and with boxed is based on production costs, currency values, mark up, distribution costs and then VAT on top.

Is it overpriced, undoubtedly but then so are most things these days, like I’ve said four times now I don’t agree with it anymore than anyone else, but I unlike some here at least seem to be aware of WHY it is.

And my part was explaining why Sterling and Euro prices are not the same which if you’ve read ANYTHING i’ve posted you would have realized.  So I understand your angst but directing it at me is a waste of time because I am not the reason you are paying more.

BabbageUK
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BabbageUK

Neo_Wolf BabbageUK  SularDehendri  But you aren’t. What you’re stating wouldn’t be anywhere near 45%, just some of it; 45% is a price gouge pure and simple.

[Not having a go, but using Euro laws to explain it away doesn’t go far enough and doesn’t cover it – there are other things at play here, possibly even just gross incompetence on the company’s behalf for not understanding before they went to press]

Neo_Wolf
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Neo_Wolf

BabbageUK  Neo_Wolf SularDehendri As I’ve said, I’m not defending it, i’m simply explaining it.

BabbageUK
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BabbageUK

Neo_Wolf SularDehendri  I appreciate what you say, and also appreciate that currency conversions happen, tax laws and so on, but look at it this way…

130 GBP = 180 EUR (currently), which means we’re paying 50 EUR more for the same product
50 EUR = 36 GBP (currently), which is a 45% hike in price ON TOP OF the tax we’re already paying.

It doesn’t matter what the logic is, or what the rules say, why would anyone pay 45% extra than someone so close and using the same infrastructure to play on?

Neo_Wolf
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Neo_Wolf

SularDehendri Neo_Wolf That has ZERO relevance to what I explained previously.
You are making a mistake many do understandably as it isn’t as straightforward as many think it is, and that is assuming that because the country the UK is part of the EU that we are totally required to abide by ALL EU laws and regulations pertaining to ALL things.  
But that is only true to a point as our currency is not part of the EU, we kept our own and our currency and all things pertaining to it are not subject to EU laws and regulations.

It would be hugely different if we had taken the Euro as our currency when we joined the EU but we didn’t we kept our own.

Again though just to clarify just because I am endeavouring to explain WHY there is a price difference does not in any way imly I agree with having to pay more, only that I understand WHY I am having to. :)

SularDehendri
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SularDehendri

Neo_Wolf SularDehendri This from the EU’s own website:
There is no difference between customers anywhere in the EU
EU rules forbid discrimination between service recipients because of their nationality or where they live. This means:you are automatically entitled to receive services from businesses located in other EU countriesyou may not refuse or accord different treatment to prospective customers from other EU countries unless you have a valid reason to do so.
If you sell products online, you may not refuse to deliver to customers in other EU countries unless you have a valid reason. To avoid confusion, you should indicate any delivery restrictions clearly on your website.
If you have to cross a border to offer your service to a customer abroad, you might incur additional costs – for storage or to comply with administrative procedures, for instance. Such additional costs might justify higher prices to a client abroad.

I would argue that the huge difference in pricing, plus the fact that the actual goods are going from the UK to Europe rather than the other way around (doesn’t justify higher costs) would mean they’re treating UK consumers differently from their French or German compatriots.

Chuki792
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Chuki792

I can’t believe they don’t teach this in schools! Also hats off to John Major for keeping us out of the euro zone!!