Leaderboard: Are you up in arms over Black Desert’s cash shop?

Since the Black Desert beta opened up, the cash shop has been at the center of a gathering storm. While the game is ostensibly a buy-to-play MMO with an upfront box price, the cash shop looks a lot more like one for a purely free-to-play game, completely with storage for sale and costumes that run over $30.

Some players have argued that the cash shop isn’t particularly pay-to-win at all and that other games have expensive cash-shop items (consider Marvel Heroes’ bundles or Path of Exile’s $1000 custom weapon skin), never mind the trinkets you can pick up in a standard game Kickstarter campaign or the gambleboxes that nearly every MMO now vends.

Others say that the box price is a virtual rip-off that provides few benefits — and worse, that even if you don’t mind personally paying upwards of $32 for a costume, Daum may be shooting itself in the foot by running the game as an apparent pump and dump that will struggle once players wise up, tarnishing the game as well as the genre (consider Allods Online’s early cash-shop struggles and ArcheAge’s frequent debacles).

Daum told MMORPG.com that it is “closely monitoring the Closed Beta to ensure that each member of our community has a fair experience” in the game. “This begins with gameplay mechanics and reaches as far as our new monetization systems,” it says. “When we decided on a ‘Buy to Play’ model for Black Desert Online, it was with the players in mind. At Daum Games, we put players first and it’s our mission to ensure that players are given the value they expect when playing our games. We will continue to monitor and analyze the response from the community and thank you all for your participation and feedback.”

Let’s give ’em some feedback, then. What do you think? Where do you stand on Black Desert’s cash shop? (You can pick multiple responses to this poll.)

Where do you stand on Black Desert's cash shop?

  • I will avoid Black Desert because of the cash shop. (18%, 470 Votes)
  • I will avoid Black Desert because of the box fee. (5%, 122 Votes)
  • I don't have a problem with the prices in the cash shop. (7%, 176 Votes)
  • I don't have a problem with the box fee. (14%, 352 Votes)
  • I will play Black Desert, but I won't pay those cash shop prices. (27%, 688 Votes)
  • I'm waiting to see whether Daum addresses the outrage. (16%, 402 Votes)
  • I was never going to buy anything from the cash shop regardless. (7%, 179 Votes)
  • No opinion / elf butts. (7%, 188 Votes)

Total Voters: 1,930

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With thanks to Lewis ‘PersistentWorlder’ Burnell.

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551 Comments on "Leaderboard: Are you up in arms over Black Desert’s cash shop?"

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carson63000 Thanks Carson, you are correct.
And @kodimus – it’s not my job to give BDO feedback. Our articles and polls are for our community. :) If a studio gets something out of our polls, great, but that is not even remotely why we run them!

BigPun
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BigPun

AGx Well there are a few things that are wrong with your post:
1) You get +1 inventory space after about 15 quests, then 1 more, then 1 more, then 1 more, etc. So sure you can get inventory upgrades, but that’s not the point now is it? The point is that they purposefully limited starter inventory to frustrate the player JUST enough to make him check out that cash shop and make a purchase. How do I know this? Because I work for an MMORPG and this is the business mindset that plagues MMORPGs. Granted, it’s a model that works or they wouldn’t use it. 
2) I’m glad that you didn’t feel restricted (even though, by the very definition of the word, you were). It’s great that players don’t mind running from mob area to village, to mob area, to village, just so they can clear out their inventory. It also means that you didn’t make purchases of ‘tools’ that are available, and you also didn’t use those tools to gather the [numerous] crafting materials scattered throughout the world. While you likely decided ‘t’ was your friend and running back to the village was fun, I didn’t. 
3) “but you have to understand that they have to make money somehow” – are you serious? I shelled out $50.00 to the game. AAA titles are 49.99 – 59.99, and we’re talking about titles that DO have official servers running and don’t ever use a cash shop. It’s one thing if the game was $10-15 bucks and had a cash shop like the one it has, but it’s a whole new beast when the game charges 29.99 minimum, and $49.99 (for 3 extra items worth mentioning). So please don’t tell me “they have to make money” because they literally just did. 
To add, as of February 15th, they had sold 300k pre-orders of the game. Let’s just say every one of them purchased the smallest package of 29.99 – that’s 8.9 million dollars before the game ever even launched. And that’s not even mentioning the fact that the game is F2P in Japan, Korea, and Russia. It made $2m dollars in its first week opening in Korea back in 2014 just in cash shop sales. 
And you’re going to sit there and try to play passive-aggressive about these “poor developers” coming home to an empty refrigerator? Nah, you need to realize that this game has been a financial success since 2014 and continues to rake in millions. Also, should I mention the fact that it’s likely 35% of users purchased the 49.99 package and 10-15% purchased the 100.00 package? That means they raked in over 12m in pre-order sales for a game that has been online since 2014. lol. 
And you’re worried about them not making money? Wow. 
How about we talk about the fact that they, literally, exploited the wealth and impulsivity of Western nations (specifically the US) to make a huge cash grab. Now, I don’t say ‘cash grab’ in a bad way, because the game is well worth 50.00 – absolutely. And I wouldn’t even mind the small inventory, but what I have an issue with is the F2P prices in the cash shop for a game someone has to pay 30.00 just to play. 
So, sorry to burst you “poor indie developers gotta eat while they work on a beta game” bubble, but that’s simply not true.

AGx
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AGx

I’m sure you did fill it up but if that felt like a restriction to you and one that totally put you off, you either didn’t manage your inventory (along with city storage) well or didn’t play long enough to realize that it expands plenty through quest rewards. Sure, more space would have been nice but I, in no way, felt restricted by this and get along just fine.
To be fair, I understand your point but you have to understand that they have to make money somehow and they can’t count on the few that will buy vanity items to make up for the many that won’t. At some point they have to introduce things players will want to buy (even if you don’t have to) and inventory space looks like one of those things. The longer I play the more space I’m opening up as I quest but I can always take the shortcut and buy some more space. Don’t forget, having more space does nothing when you also have a weight limit so even then you’re going to have to store things until you train your strength to carry more weight.

BigPun
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BigPun

ayatesart Cyroselle P2W is a generic term, in my opinion. An item that gives a bonus in a game is only P2W for PvP players, imho. 
But for me, the issue with the cash shop is simple: I paid a AAA price for the game, filled my inventory in 20 minutes of game-time (seriously), check the cash shop only to find out the inventory space is such a joke – it probably is only for the character you purchase it on too. . . don’t know that for sure, but from the prices, it’s probably true. 
So to me, those artificial restrictions to milk players for every dime possible for the basic items are the same thing as the complaints for P2W. . . sure, no one is “winning” anything with more inventory, but the gameplay is certain affected by it, which is a problem for me.

BigPun
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BigPun

AGx dragoon0705 Hate to break it to ya’, but they’ve placed artificial restrictions in the game. The starter inventory is, what, 24? I filled my inventory up, literally, in 20 minutes. . . headed to the cash shop to see how much and started kicking myself for having just paid 50.00 for a game that didn’t bother to even give me inventory slots as a thank you for purchasing the high-tiered package. 
Ugh.

carson63000
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carson63000

Kodimus I don’t think the options are distinct and mutually exclusive. 
e.g. “I don’t have a problem with the prices in the cash shop” and “I don’t have a problem with the box fee” you might agree with one or the other or both. Also “I will play Black Desert, but I won’t pay those cash shop prices” could come either with or without a side order of “I was never going to buy anything from the cash shop regardless”.

Every poll comes with an “elf butts” option, its a Massively idiom, not a troll.

Kodimus
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Kodimus

Late to the party, but why are multiple options enabled? Each option is a clear opinion on the matter, and the last option tells me you’re not actually interested in giving them feedback–you just want to troll them.

Syl
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Syl

Shiodaman 
Agreed! But I think the problem is that other games have shown the majority of
f2p/b2p players never use the shop, no matter what. That means just
lowering the prices ikea style doesn’t matter and doesn’t help the
issue. They can now either go with a small percentage of players who
WILL pay high prices -or- they can go with medium pricing to catch a few
more – but that also means the players who WOULD pay higher prices, now
only pay medium (you can basically always count on this demography to
either pay less or more).Apparently lowering prices
doesnt make up for or match higher prices with less customers. So why
should they do it? And just not buying anything out of spite isnt gonna make the game
better, it will make it worse.

rob00
Guest
rob00

Why? There is practically little on it aside from convenience items worth buying. The costumes while expensive are meh.

Kanbe
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Kanbe

Shamancard CathSunspear Sadly I think you’re exactly right. I see lots of complaints about it but I’ve also noted that some of the same people up in arms over this fully admit they’ll be buying at least 1 costume and enough pets to get tier 3 at launch because they want the bonuses no matter how ridiculous priced they are. Which means we’ll see no change in the end =/